Client Relations Representative - Remote Work

Job Description:

We are looking for a reliable and dedicated Client Relations Representative to join our team at Hilton in Doha, Qatar. This is a part-time, remote work position at the Associate Level, requiring a minimum of 3 years of experience in client relations or customer service. As a Client Relations Representative, you will be responsible for maintaining positive relationships with our clients and ensuring their needs are met in a timely and professional manner.

Responsibilities: - Serve as the main point of contact for client inquiries and concerns - Respond to client emails and phone calls in a timely manner - Build and maintain strong relationships with clients to ensure customer satisfaction - Collaborate with internal teams to address client needs and resolve issues - Provide creative solutions to meet client requirements and exceed expectations - Conduct negotiations with clients to reach mutually beneficial agreements - Keep detailed records of client interactions and transactions - Stay up-to-date on industry trends and best practices in client relations

Requirements: - Bachelor's degree in Business Administration or related field preferred - Proven experience in client relations or customer service - Excellent communication skills, both verbal and written - Strong negotiation skills - Ability to think creatively and problem-solve effectively - Proficiency in Microsoft Office and customer relationship management (CRM) software - Ability to work independently and prioritize tasks effectively - Reliable internet connection and home office setup

Benefits: - Free food - Gym membership - Visa sponsorship

Working Environment: At Hilton, we encourage autonomy and independence, trusting our employees to excel in their roles. You will have the flexibility to work remotely while still being a valuable member of our team. We value collaboration and diversity, and we are committed to providing a supportive and inclusive work environment.

Deadline to Apply: Please submit your application by July 13, 2024.

Equal Opportunity Statement: Hilton is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, age, disability, or religion.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.