Client Service Manager - Remote Work

Job Description:

We are looking for a motivated and confident Client Service Manager to join our team at Qatargas Operating Company Limited. This is a part-time remote work opportunity based in Doha, QA. As a mid-to-senior level professional with at least 8 years of experience in client management, you will play a key role in ensuring customer satisfaction and building lasting relationships with our clients.

Responsibilities: - Manage a portfolio of clients, ensuring their needs are met and that they receive the highest level of service - Act as the main point of contact for client inquiries, issues, and escalations - Develop and maintain strong relationships with clients through regular communication and meetings - Collaborate with internal teams to address client needs and resolve any issues in a timely manner - Analyze client feedback and data to identify areas for improvement and implement solutions - Monitor client satisfaction and retention rates, taking proactive measures to enhance customer loyalty - Provide regular reports and updates to senior management on client accounts and performance - Stay up-to-date on industry trends and best practices in client management

Requirements: - Bachelor's degree in Business Administration or a related field - Strong background in client service management, with at least 8 years of experience - Excellent communication and interpersonal skills - Ability to think critically and make sound decisions - Proven track record of building and managing client relationships - Tech-savvy with experience using CRM software and other client management tools - Self-motivated and able to work independently in a remote setting - Experience in the energy or oil and gas industry is a plus

Personality traits: confident, motivated Soft skills: critical thinking, decision-making

Benefits: - Relocation allowance for eligible candidates - Life insurance coverage - Retirement plan options

Working environment: At Qatargas Operating Company Limited, we strive for a harmonious workplace where collaboration and respect prevail. We value diversity and inclusion, and we promote a supportive and inclusive culture for all employees.

Deadline to apply: 2024-07-05

Equal opportunity statement: Qatargas Operating Company Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, religion, or sexual orientation. We encourage individuals from all backgrounds to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.