Client Service Specialist - Remote Work

Job Description:

We are looking for a highly motivated and hardworking Client Service Specialist to join our team at Qatar Museums. This position will be remote work, so you can work from the comfort of your own home in Doha, Qatar. As an entry-level role, we require at least 1 year of experience in a customer service or client-facing role.

Responsibilities: 1. Provide exceptional client service through phone, email, and chat communication. 2. Manage client inquiries, concerns, and feedback in a timely and professional manner. 3. Build and maintain strong relationships with clients to ensure their satisfaction. 4. Use persuasion and innovation to effectively address client needs and provide solutions. 5. Collaborate with internal teams to coordinate client requests and resolve issues. 6. Maintain accurate client records and documentation in our CRM system. 7. Assist in onboarding new clients and providing them with necessary information.

Requirements: 1. 1 year of experience in customer service or client support role. 2. Strong communication skills and the ability to handle difficult client situations with professionalism. 3. Excellent time-management and organizational skills. 4. Ability to work independently and as part of a team. 5. Hardworking and motivated individual who is dedicated to providing exceptional service. 6. Soft skills such as persuasion and innovation are a plus. 7. Experience working remotely or in a virtual environment is preferred.

Benefits: 1. Retirement plan 2. Disability insurance 3. Joining bonus

Working Environment: At Qatar Museums, we prioritize supporting our employees in their personal and professional development. You will have access to resources and opportunities to grow and excel in your career. Our team is collaborative, innovative, and dedicated to providing the best service possible to our clients.

Equal Opportunity Statement: Qatar Museums is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. We value diversity and inclusion in our workplace and encourage all qualified individuals to apply.

Deadline to Apply: July 22, 2024

If you meet the requirements and are excited about the opportunity to join our team as a Client Service Specialist, please submit your application before the deadline. We look forward to hearing from you!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.