Customer Care Assistant - Remote Work

Job Description: As a Customer Care Assistant at Aspire Zone Foundation, you will be responsible for providing top-notch customer service to our clients remotely. You will handle inquiries, resolve complaints, and ensure customer satisfaction at all times. This position is part-time and requires an entry-level individual with no prior experience.

Responsibilities: 1. Responding to customer inquiries via email, chat, or phone in a timely and professional manner. 2. Resolving customer complaints and issues effectively and efficiently. 3. Maintaining a positive attitude and ensuring a high level of customer satisfaction. 4. Collaborating with team members to optimize customer care processes. 5. Keeping accurate records of customer interactions and transactions. 6. Identifying and implementing opportunities for improving customer service processes.

Requirements: 1. Must be motivated and energetic to provide excellent customer care remotely. 2. Strong negotiation skills and ability to manage projects effectively. 3. Excellent communication skills, both written and verbal. 4. A high school diploma or equivalent is required. 5. Ability to work independently and as part of a team. 6. Proficient in using Microsoft Office suite and customer service software.

Benefits: 1. Remote work flexibility. 2. Profit-sharing opportunities. 3. Vision insurance provided.

Working Environment: At Aspire Zone Foundation, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. You will have the opportunity to grow and develop your skills while working in a dynamic and supportive environment.

Equal Opportunity Statement: As an equal opportunity employer, Aspire Zone Foundation is committed to a diverse workforce and is proud to provide equal employment opportunities to all individuals regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.