Customer Care Associate - Remote Work

Job Description:

The Qatar Mobility Innovations Center is seeking a dedicated and adaptable Customer Care Associate to join our team in a remote work capacity. As a Customer Care Associate, you will be responsible for providing exceptional customer service and support to our clients in a variety of industries.

Responsibilities: - Respond promptly to customer inquiries via phone, email, and chat - Resolve customer complaints and issues in a professional and timely manner - Maintain a high level of product knowledge to effectively assist customers - Process orders, returns, and exchanges accurately - Collaborate with other team members to ensure consistent customer service across all channels - Assist in developing procedures and best practices for customer care

Requirements: - 1 year of experience in customer service or a related field - Strong communication skills, both written and verbal - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - Excellent problem-solving skills - Strong planning and strategic planning abilities - Adaptable and dedicated personality traits

Benefits: - Employee discounts on company products and services - Training and professional development opportunities - Travel opportunities for conferences and events

Working Environment: At Qatar Mobility Innovations Center, we encourage curiosity and questioning to fuel innovation and growth. Our team values collaboration, creativity, and a dedication to providing exceptional customer care.

Equal Opportunity Statement: The Qatar Mobility Innovations Center is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other legally protected status. We are committed to creating a diverse and inclusive workplace where all employees can thrive.

Deadline to apply: May 2, 2024

If you meet the requirements and are passionate about delivering top-notch customer care, we encourage you to apply for this part-time Customer Care Associate position with Qatar Mobility Innovations Center.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.