Customer Care Associate - Remote Work

Qatar Biobank is currently seeking a detail-oriented and motivated individual to join our team as a Customer Care Associate in a remote work position. As a part-time entry-level role, this position offers an exciting opportunity for individuals looking to gain valuable experience in the healthcare industry.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Provide accurate information about Qatar Biobank's services and offerings - Assist customers with registration, scheduling appointments, and updating personal information - Collaborate with other departments to resolve customer issues and escalations - Conduct research to provide solutions to complex customer inquiries - Maintain accurate and up-to-date customer records in the database

Requirements: - High school diploma or equivalent - Strong communication skills, both written and verbal - Driven and confident personality traits - Excellent cooperation and research skills - Ability to work independently and as part of a team - Proficient in Microsoft Office suite - Flexible schedule to accommodate evening and weekend shifts - No prior experience required

Benefits: - Disability insurance - Vision insurance - Parental leave - Opportunity for professional growth and development

Working environment: As a Customer Care Associate at Qatar Biobank, you will thrive in an energetic and rapidly evolving work setting. Our team is dedicated to providing exceptional customer service and making a positive impact on the healthcare industry.

Deadline to apply: 2024-05-17

Equal opportunity statement: Qatar Biobank is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome and encourage applications from all qualified individuals, regardless of race, gender, age, religion, sexual orientation, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.