Customer Support Associate - Remote Work

Barwa Group is seeking a motivated and energetic individual to join our team as a Customer Support Associate on a remote part-time basis. As an Entry Level position, no previous experience is required, making this a great opportunity for individuals looking to start their career in customer support.

Responsibilities: - Provide high-quality customer service via phone, email, and chat to resolve customer inquiries and issues - Assist customers with order processing, product information, shipping inquiries, and general support - Collaborate with other team members to ensure customer satisfaction and timely resolution of issues - Use creativity and persuasion to promote new products and services to customers - Maintain accurate and detailed records of customer interactions and transactions - Meet and exceed customer satisfaction goals and performance metrics

Requirements: - High school diploma or equivalent - Excellent communication and problem-solving skills - Ability to work independently and as part of a team - Strong attention to detail and organizational skills - Motivated and energetic personality - Soft skills in creativity and persuasion - Ability to work remotely with a reliable internet connection - Proficiency in Microsoft Office and CRM software is a plus

Benefits: - Joining Bonus - Visa sponsorship - Dental insurance

Working Environment: At Barwa Group, we prioritize quality in all aspects of our work, products, and services. We strive to create a positive and collaborative work environment where employees are encouraged to excel and grow in their careers.

Deadline to Apply: June 3, 2024

Equal Opportunity Statement: Barwa Group is an equal opportunity employer and prohibits discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.