Customer Support Associate - Remote Work

Job Description:

Qatar Foundation is seeking a dynamic and motivated individual to join our team as a Customer Support Associate - Remote Work. This part-time position offers the opportunity to work from the comfort of your own home while contributing to a globally renowned organization.

Responsibilities: - Provide outstanding customer support to clients via various channels, including phone, email, and chat - Resolve customer inquiries and issues in a timely and professional manner - Maintain accurate records of customer interactions and transactions - Collaborate with internal teams to address customer needs and improve processes - Identify opportunities for upselling and cross-selling products or services - Stay up-to-date on product knowledge and company policies to better assist customers - Meet and exceed customer satisfaction goals and targets

Requirements: - Bachelor's degree in a related field - Minimum of 3 years of experience in customer support or a related role - Strong communication skills, both written and verbal - Confident and adaptable personality traits - Leadership and analytical soft skills - Ability to work independently and collaboratively in a remote setting - Proficiency in Microsoft Office and customer relationship management (CRM) systems

Benefits: - Relocation allowance for eligible candidates - Comprehensive medical coverage - Ongoing training and professional development opportunities - Competitive compensation and performance-based bonuses - Recognition and rewards based on performance and merit

Equal Opportunity Statement: Qatar Foundation is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal opportunities for all employees and applicants, regardless of race, gender, age, religion, disability, or any other protected characteristic.

If you are a motivated and customer-focused individual looking to take your career to the next level, apply now to join our team as a Customer Support Associate - Remote Work. The deadline to apply is July 13, 2024. We look forward to hearing from you!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.