Customer Support Representative - Remote Work

Job Description:

We are looking for a Customer Support Representative to join our team at Hilton in Doha, QA. This is a part-time remote work position perfect for individuals who are adaptable, hardworking, detail-oriented, and excel at managing their time effectively. As an entry-level position, no prior experience is required, making it an excellent opportunity for those looking to start their career in customer support.

Responsibilities: - Respond to customer inquiries via phone, email, or chat in a timely and professional manner - Provide assistance to customers with booking reservations, resolving issues, and answering questions about Hilton's services - Maintain accurate and detailed records of customer interactions and transactions - Collaborate with other team members to ensure a seamless customer experience - Stay up-to-date on Hilton's products, services, and policies to provide accurate information to customers

Requirements: - Excellent communication skills - Ability to work independently and as part of a team - Strong attention to detail - Effective time management skills - Adaptable to changing situations and priorities - Basic computer skills and familiarity with customer support software - High school diploma or equivalent

Benefits: - Dental insurance - Vision insurance - Paid overtime

Working Environment: At Hilton, we are a company that transcends borders, promoting collaboration on a global scale. Our team consists of passionate individuals from diverse backgrounds who are committed to providing exceptional service to our customers. Join us in a dynamic and inclusive working environment where you can grow professionally and make a difference.

Deadline to Apply: May 11, 2024

Equal Opportunity Statement: Hilton is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and strive to provide a fair and equitable recruitment process for all candidates.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.