Live Chat Associate - Remote Work

Job Description:

We are looking for a dedicated and passionate Live Chat Associate to join our team at Qatar National Broadband Network. This role will be remote and part-time, perfect for individuals looking for flexibility in their work schedule. As an Entry Level position, no prior experience is required, making it a great opportunity for those looking to start their career in customer service.

Responsibilities: - Respond to customer inquiries and provide support via live chat - Assist customers with troubleshooting technical issues - Upsell products and services when appropriate - Maintain a positive and professional attitude at all times - Collaborate with other team members to ensure customer satisfaction

Requirements: - Strong communication skills - Ability to multitask and prioritize workload - Leadership and negotiation skills - Tech-savvy with the ability to learn new systems quickly - High school diploma or equivalent

Personality traits: Dedicated, passionate Soft skills: Leadership, negotiation

Benefits: - Training & professional development opportunities - Employee discounts on products and services - Life insurance coverage

Working environment: Our team operates in a flexible environment that adapts to change with speed and efficiency. We value creativity and teamwork, and strive to provide a positive and inclusive workplace for all employees.

Deadline to apply: July 5, 2024

Equal Opportunity Statement: Qatar National Broadband Network is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all individuals are respected and valued.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.