Live Chat Officer - Remote Work

Job Description:

As a Live Chat Officer at Qatar National Cement Company, you will be responsible for providing customer support and assistance through online chat services. This position is remote and part-time, making it perfect for individuals looking for a flexible work arrangement.

Responsibilities: 1. Responding to customer inquiries and providing accurate information in a timely manner through live chat. 2. Assisting customers with product information, account issues, and general inquiries. 3. Resolving customer complaints or issues efficiently and professionally. 4. Maintaining a positive and helpful attitude towards customers at all times. 5. Keeping accurate records of all conversations with customers for future reference. 6. Collaborating with other team members to ensure a seamless customer service experience.

Requirements: 1. 1 year of experience in customer service or a related field. 2. Ability to work independently and be resourceful in finding solutions to customer inquiries. 3. Adaptability to changing situations and the ability to handle multiple tasks simultaneously. 4. Strong attention to detail and excellent communication skills. 5. Must have a reliable internet connection and a quiet work environment for remote work.

Personality traits: - Independent - Resourceful

Soft skills: - Adaptability - Attention to detail

Benefits: - Medical coverage - Life insurance - Gym membership

Working environment: At Qatar National Cement Company, you will be part of a company that pioneers change and sets industry benchmarks. Join our team and be a part of an innovative and dynamic work environment.

Equal Opportunity Statement: Qatar National Cement Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or disability. All qualified applicants will receive consideration for employment.

Deadline to apply: 18th May 2024

If you meet the requirements and are excited to join a dynamic team, apply now to become a Live Chat Officer at Qatar National Cement Company!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.