Account Support Manager

Job description:

Qatar Aluminum Limited is seeking a dedicated and independent Account Support Manager to join our team in Doha. As a Mid-to-Senior Level professional with at least 6 years of experience in a similar role, you will be responsible for managing and supporting key client accounts to ensure their satisfaction and success.

Responsibilities: - Build and maintain strong relationships with key clients, acting as the main point of contact for any account-related inquiries or issues - Monitor account performance and identify areas for improvement or growth, working closely with clients to develop tailored solutions - Prepare and deliver regular reports on account status, highlighting key metrics and performance indicators - Collaborate with internal teams, including sales, marketing, and operations, to ensure seamless execution of client initiatives - Provide strategic guidance to clients on industry trends, best practices, and opportunities for growth - Conduct analysis of client feedback and market trends to identify opportunities for innovation and process improvement - Ensure that all client needs are met in a timely and professional manner, exceeding their expectations whenever possible - Take ownership of escalated account issues and facilitate resolution in a timely and effective manner

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Proven experience in key account management or a similar role, preferably in the aluminum industry - Strong communication and interpersonal skills, with the ability to build rapport and trust with clients - Analytical mindset with the ability to interpret data and draw meaningful insights - Innovative thinker with a proactive approach to problem-solving - Proficiency in Microsoft Office and CRM software - Ability to work independently and as part of a team - Fluency in English, Arabic language proficiency is a plus

Benefits: - Paid sick leave - Retirement plan - Relocation allowance

Working environment: At Qatar Aluminum Limited, we empower our employees to take ownership and make impactful decisions. We believe in fostering a collaborative and supportive work culture where everyone has the opportunity to contribute to the company's success.

Equal opportunity statement: Qatar Aluminum Limited is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: 2024-06-26

If you meet the requirements and are excited about the opportunity to join our team as an Account Support Manager at Qatar Aluminum Limited, we encourage you to apply before the deadline.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.