Remote Account Support Manager

Job Description:

We are looking for a Remote Account Support Manager to join our team at MEEZA. As a Mid-to-Senior Level professional with at least 6 years of experience, you will be responsible for managing and supporting key client accounts remotely.

Responsibilities: - Build and maintain strong relationships with clients to understand their needs and requirements - Provide ongoing support and assistance to clients to ensure their satisfaction - Communicate effectively with clients to address any issues or concerns in a timely manner - Work closely with the sales team to identify opportunities for upselling and cross-selling - Analyze client data and feedback to identify trends and make recommendations for improvement - Collaborate with internal teams to ensure client needs are being met effectively - Monitor account performance and provide regular updates to clients and management - Stay up-to-date on industry trends and best practices to enhance client support services - Drive client retention and loyalty through excellent service delivery

Requirements: - Bachelor's degree in Business Administration or a related field - Proven experience in key account management or client services - Strong communication and interpersonal skills - Ability to work independently and remotely - Reliable and passionate about delivering exceptional service - Critical thinking and research skills - Excellent organizational and time-management abilities

Benefits: - Joining Bonus - Travel & spending expenses - Paid overtime - Opportunities for unlimited personal and professional growth

Equal Opportunity Statement: MEEZA is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.