Account Support Manager

Job Description:

Qatar Petroleum is seeking a highly skilled and experienced Account Support Manager to join our team in Doha. As an Account Support Manager, you will be responsible for maintaining and developing relationships with key clients, providing support and guidance throughout their journey with our company.

Responsibilities: - Serve as the main point of contact for key accounts, addressing any questions or concerns they may have - Develop and implement strategies to maximize client satisfaction and retention - Collaborate with the sales team to identify opportunities for upselling and cross-selling products and services - Provide regular reports on client performance and feedback to the management team - Work closely with the marketing team to create tailored campaigns and promotional materials for clients - Conduct regular account reviews to ensure clients are utilizing our services to their full potential - Troubleshoot and resolve any issues that may arise with client accounts - Stay up-to-date on industry trends and best practices to provide proactive support and guidance to clients

Requirements: - Bachelor's degree in Business Administration or related field - Minimum of 8 years of experience in account management or a related field - Excellent communication and interpersonal skills - Strong organizational and time-management abilities - Adaptable and able to thrive in a fast-paced environment - Passionate about providing exceptional customer service - Experience in strategic planning and creative problem-solving - Proficiency in Microsoft Office Suite and CRM software

Benefits: - Life insurance - Remote work flexibility - Gym membership - Opportunities for professional development and advancement

Working Environment: At Qatar Petroleum, we encourage a spirit of exploration and taking calculated risks for growth. We foster a collaborative and innovative work environment where employees are empowered to make meaningful contributions to the success of the company.

Deadline to Apply: July 7, 2024

Equal Opportunity Statement: Qatar Petroleum is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.