Account Support Representative - Work from home

Job Description:

We are looking for a dedicated Account Support Representative to join our team at Qatar Biobank. This is a remote, part-time position with the opportunity to work from home. As an Associate Level Account Support Representative, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities: - Serve as the main point of contact for customer inquiries and issues - Proactively reach out to clients to ensure their needs are being met - Assist in resolving customer complaints and escalating issues as needed - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure seamless customer experience - Provide feedback to management on customer trends and issues

Requirements: - At least 2 years of experience in customer service or account support - Resilient and reliable individual who can handle challenging situations with grace - Strong communication skills, both verbal and written - Excellent problem-solving abilities - Ability to work independently and as part of a team - Proficiency in Microsoft Office suite - High school diploma or equivalent

Benefits: - Paid sick leave - Joining Bonus - Travel opportunities

Working Environment: At Qatar Biobank, we strive to cultivate leaders who foster inclusivity and mentorship. We believe in providing a supportive and nurturing work environment where employees can thrive and grow professionally.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: Qatar Biobank is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.