Remote Account Support Specialist

Job Description:

We are looking for a remote Account Support Specialist to join our team at Qatar Free Zones Authority. As a part-time Associate Level position, the ideal candidate should have at least 4 years of experience in a similar role.

Responsibilities: - Provide account support to clients remotely, addressing their inquiries and concerns in a professional and timely manner - Assist clients with onboarding, account setup, and troubleshooting - Collaborate with the sales team to ensure smooth client transitions - Analyze client data to identify trends and opportunities for improvement - Develop creative solutions to enhance client satisfaction and retention - Maintain accurate records of client interactions and transactions

Requirements: - Confident and dedicated personality traits - Strong analytical skills and creativity in problem-solving - Excellent communication skills, both written and verbal - Previous experience in a customer support or account management role - Proficiency in Microsoft Office and CRM software - Bachelor's degree in Business Administration or a related field

Benefits: - Gym membership - Paid overtime - Remote work flexibility

Working Environment: At Qatar Free Zones Authority, we cultivate leaders who foster inclusivity and mentorship. We are committed to creating a collaborative and supportive work environment where all employees can thrive.

Equal Opportunity Statement: Qatar Free Zones Authority is an equal opportunity employer and is committed to providing a workplace that is free from discrimination. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by law.

Deadline to apply: 2024-06-12

If you meet the requirements and are excited about the opportunity to be a part of our team, we encourage you to apply for the Remote Account Support Specialist position at Qatar Free Zones Authority.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.