QR3,458 - 5,278 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
As a Remote Call Center Associate at Qatar Airways Cargo, you will be responsible for providing exceptional customer service to our clients over the phone. This role is ideal for individuals who are confident, independent, and possess strong analytical and emotional intelligence skills. This is a part-time entry-level position with no prior experience required.
Responsibilities: - Handle incoming customer calls in a professional and courteous manner - Address customer inquiries and provide accurate information about our services - Assist customers in booking and tracking cargo shipments - Resolve customer complaints and issues efficiently and effectively - Collaborate with team members to ensure a seamless customer experience - Maintain customer records and update information as needed
Requirements: - Strong communication skills, both verbal and written - Ability to work independently and manage time effectively - Comfortable working in a remote environment - Basic computer skills and familiarity with Microsoft Office - Confidence in handling customer inquiries and resolving issues - Analytical thinking and problem-solving abilities - Emotional intelligence to handle customer emotions and build rapport
Benefits: - Company transportation - Visa sponsorship - Gym membership
Working Environment: At Qatar Airways Cargo, we thrive in an environment that embraces and navigates change seamlessly. As a Remote Call Center Associate, you will be part of a dynamic team that values innovation, collaboration, and customer satisfaction.
Equal Opportunity Statement: Qatar Airways Cargo is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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