Call Center Officer - Work from home

salary Salary :

QR5,460 - 6,552 monthly

icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.

🔥 Urgent

✨ Immediate Start

icon loader
icon loader
Open only for candidates based in Qatar

This job is no longer accepting applications.

Scroll down below to view similar jobs .

Job Description - Call Center Officer - Work from home

Job Description:


Starlink Qatar is seeking a part-time Call Center Officer to work from home in Doha, Qatar. This position is at the Associate Level and requires a minimum of 3 years of experience in customer service or call center operations. We are looking for a highly adaptable and motivated individual with excellent critical thinking skills and emotional intelligence.


Responsibilities: 1. Handle incoming and outgoing customer calls with professionalism and efficiency. 2. Provide accurate information and assistance to customers regarding products, services, and company policies. 3. Resolve customer complaints and issues in a timely manner to ensure customer satisfaction. 4. Maintain a high level of customer service and adherence to quality standards. 5. Utilize call center software and systems to efficiently manage and track customer interactions. 6. Collaborate with team members and supervisors to improve processes and enhance the overall customer experience. 7. Stay up-to-date on company products, promotions, and policies to provide accurate information to customers. 8. Meet or exceed performance metrics such as call quality, average handling time, and customer satisfaction ratings.


Requirements: 1. Minimum of 3 years of experience in a customer service or call center role. 2. Excellent verbal and written communication skills. 3. Ability to work independently and collaboratively in a remote environment. 4. Strong critical thinking and problem-solving skills. 5. Demonstrated emotional intelligence and ability to empathize with customers. 6. Proficiency in using call center software and computer systems.


Benefits: 1. Dental insurance 2. Life insurance 3. Visa sponsorship


Working Environment: At Starlink Qatar, we provide a dynamic and supportive working environment where employees can continuously learn and adapt to stay ahead in a rapidly changing world. We believe in fostering a culture of innovation and growth for our employees.


Deadline to Apply: Interested candidates must submit their applications by June 10, 2024.


Equal Opportunity Statement: Starlink Qatar is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We strive to create an inclusive and diverse workplace where all employees are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Call Center Officer - Work from home posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Qatar

This job is no longer accepting applications.

Scroll down below to view similar jobs .

icon no cv required No CV Required icon fast interview Fast Interview via Chat

Share this job with your friends

View similar Customer Service / Guest Services Part-Time jobs below

Share this job with your friends

💰

Browse the Top Paying Jobs Customer Service / Guest Services Salaries

GrabJobs is the no1 job portal in Qatar, connecting you to thousands of jobs fast! Find the best jobs in Qatar, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.