Call Center Representative - Work from home

Job Description:

Qatargas Operating Company Limited is seeking a passionate and resilient Call Center Representative to join our team. This is a remote, part-time position where you will have the opportunity to work from the comfort of your own home. As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients over the phone.

Responsibilities: - Handle inbound and outbound calls in a professional manner - Assist customers with inquiries, issues, and complaints - Provide accurate information about products and services - Resolve customer issues in a timely and efficient manner - Meet and exceed customer satisfaction goals - Use innovative solutions to address customer needs - Collaborate with team members to improve processes and procedures - Utilize negotiation skills to find solutions that benefit both the customer and the company

Requirements: - 3 years of experience in a customer service or call center role - Excellent communication skills - Ability to work independently and as part of a team - Strong problem-solving skills - Passion for providing exceptional customer service - Resilient and able to handle challenging situations with grace - Innovative mindset and willingness to embrace new ideas - Negotiation skills to find solutions that benefit all parties involved

Benefits: - Medical coverage - Paid overtime - Company equipment provided

Working Environment: At Qatargas Operating Company Limited, we embrace a culture that challenges norms and encourages bold thinking. Our team is dedicated to providing the best possible service to our customers and we are looking for individuals who share our passion for excellence.

Equal Opportunity Statement: Qatargas Operating Company Limited is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.