Client Relations Associate - Work from home

Job Description:

Hilton is seeking a motivated and driven Client Relations Associate to join our team. This position offers the flexibility of working from home in Doha, QA on a part-time basis. As an Entry Level role, we require at least 1 year of experience in a similar field.

Responsibilities: - Build and maintain strong relationships with clients through effective communication and excellent customer service. - Act as a liaison between clients and the company, addressing any concerns or issues in a timely and professional manner. - Assist clients with their inquiries, orders, and requests, providing accurate information and solutions. - Identify opportunities to upsell or cross-sell products or services to clients, maximizing revenue potential. - Collaborate with internal teams to ensure client satisfaction and retention. - Keep detailed records of client interactions and transactions, updating information in the company database.

Requirements: - Proven experience in a customer service or client relations role. - Excellent communication skills, both written and verbal, with a strong attention to detail. - Ability to make sound decisions and negotiate effectively with clients. - Highly motivated and results-driven individual with a proactive approach to problem-solving. - Strong organizational skills and the ability to multitask in a fast-paced environment. - Proficiency in Microsoft Office Suite and CRM software.

Personality Traits: - Driven - Motivated

Soft Skills: - Decision-making - Negotiation

Benefits: - Company transportation - Life insurance - Remote work flexibility

Working Environment: Join a team that is at the forefront of innovation in the industry, where your ideas and solutions are valued.

Deadline to Apply: May 28, 2024

Equal Opportunity Statement: Hilton is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.