Remote Client Relations Manager

Job Description:

Snoonu, a leading on-demand delivery service based in Doha, Qatar, is seeking a Remote Client Relations Manager to join our team on a part-time basis. As an Associate level position, the ideal candidate will have at least 5 years of experience in client relations or a related field.

Responsibilities: - Manage client relationships remotely, ensuring high levels of satisfaction and retention - Identify opportunities for growth within existing client accounts - Communicate with clients via phone, email, and virtual meetings to address any concerns or questions - Collaborate with the sales team to onboard new clients and ensure a smooth transition - Analyze client feedback and data to make strategic recommendations for improving our services - Stay up-to-date on industry trends and competitor activities to anticipate client needs - Work closely with the marketing team to develop client engagement strategies and campaigns

Requirements: - Motivated and resourceful individual with a strong ability to work independently - Excellent communication and interpersonal skills - Strong problem-solving skills and ability to think creatively - Adaptability to work in a fast-paced and constantly changing environment - Proven track record of building and maintaining client relationships - Proficiency in Microsoft Office and CRM software - Bachelor's degree in Business Administration or a related field

Benefits: - Visa sponsorship for eligible candidates - Medical coverage - Company transportation for work-related travel

Working Environment: At Snoonu, we value work-life balance and prioritize our employees' well-being. Our team members enjoy a supportive and collaborative work environment where their contributions are recognized and rewarded.

Equal Opportunity Statement: Snoonu is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: June 3, 2024

If you meet the requirements and are ready to take on this exciting opportunity to work remotely as a Client Relations Manager at Snoonu, we encourage you to apply before the deadline. We look forward to welcoming you to our team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.