Client Relations Manager

We are seeking a passionate and independent Client Relations Manager to join our team at Silatech in Doha, Qatar. As a Mid-to-Senior Level professional with at least 7 years of experience in client relations or a related field, you will be responsible for managing and maintaining positive relationships with clients, ensuring their needs are met and expectations are exceeded.

Responsibilities: - Develop and implement client relations strategies to enhance customer satisfaction and loyalty. - Communicate regularly with clients to understand their needs and address any concerns or issues. - Collaborate with internal teams to ensure client needs are met in a timely and efficient manner. - Identify opportunities to upsell or cross-sell products or services to existing clients. - Prepare and deliver presentations to clients on company products or services. - Monitor and analyze client feedback to identify trends and make recommendations for improvements. - Act as a liaison between clients and internal teams to facilitate communication and resolve conflicts. - Stay up-to-date on industry trends and competitors to provide strategic insights to clients.

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field. - Proven experience in client relations or a similar role. - Strong problem-solving skills and the ability to think critically. - Excellent presentation skills and the ability to communicate effectively with clients. - Ability to work independently and prioritize tasks effectively. - Strong organizational skills and attention to detail. - Proficiency in Microsoft Office Suite and CRM software.

Benefits: - Gym membership - Disability insurance - Visa sponsorship

Working Environment: At Silatech, we offer a dynamic workplace that values teamwork, fostering innovation, and shared success. Our team is dedicated to making a positive impact on the world and we are looking for individuals who share our passion for helping others.

Equal Opportunity Statement: Silatech is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: June 12, 2024

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.