Client Relations Manager

As the Client Relations Manager at Qatar Aeronautical College, you will play a crucial role in maintaining and enhancing relationships with our valued clients. Your primary responsibilities will include overseeing all client interactions, ensuring timely responses to inquiries and concerns, and identifying opportunities to upsell or cross-sell our products and services. You will also be responsible for developing and implementing client retention strategies to maximize customer satisfaction and loyalty.

In addition, the Client Relations Manager will be responsible for analyzing customer feedback and market trends to identify areas for improvement and innovation. You will work closely with our sales and marketing teams to develop and implement targeted client engagement initiatives, and will be responsible for tracking and reporting on key performance indicators related to client relations.

The ideal candidate for this role will have at least 6 years of experience in a client-facing role, with a proven track record of building and maintaining strong client relationships. You must be resilient and energetic, with excellent research and communication skills. A background in the aviation industry would be a plus, but is not required.

In return for your hard work and dedication, Qatar Aeronautical College offers a competitive salary and benefits package, including free accommodation, travel and spending expenses, and life insurance. You will also have the opportunity to be part of a company that pioneers change and sets industry benchmarks.

We are an equal opportunity employer and welcome applicants from all backgrounds. If you are passionate about client relations and are looking for a challenging and rewarding opportunity, we encourage you to apply by the deadline of June 12, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.