Client Relations Manager

Job Description:

Ezdan Holding Group is seeking a part-time Client Relations Manager to join our team in Doha, Qatar. As a mid-to-senior level professional with at least 7 years of experience, the ideal candidate will possess a strong sense of resilience and adaptability. This individual will be responsible for managing client relationships and ensuring customer satisfaction.

Responsibilities: - Build and maintain strong relationships with clients to understand their needs and expectations - Act as the main point of contact for clients, addressing any inquiries or concerns in a timely and professional manner - Develop and implement strategies to enhance customer satisfaction and loyalty - Collaborate with internal teams to ensure successful delivery of products or services to clients - Identify opportunities for upselling and cross-selling to increase revenue - Monitor client feedback and performance metrics to continuously improve the client experience - Plan and coordinate client events, meetings, and engagements - Stay up to date on industry trends and best practices in client relationship management

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Proven experience in client relations or account management - Strong interpersonal and communication skills - Ability to work well in a team and collaborate with cross-functional teams - Excellent planning and organizational skills - Resilient and adaptable to changing business needs - Proficiency in Microsoft Office and CRM software - Knowledge of customer relationship management principles - Fluent in English, Arabic language skills are a plus

Benefits: - Employee discounts on company products and services - Paid sick leave - Retirement plan options

Working Environment: At Ezdan Holding Group, we are dedicated to understanding and exceeding customer expectations. Our team is committed to delivering exceptional service and building long-lasting relationships with our clients.

Deadline to Apply: June 29, 2024

Equal Opportunity Statement: Ezdan Holding Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified candidates regardless of race, gender, age, religion, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.