Client Relations Officer

Job Description:

We are looking for a dynamic and enthusiastic Client Relations Officer to join our team at Ooredoo Q.P.S.C. in Doha, QA. As a Client Relations Officer, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and providing excellent customer service.

Responsibilities: - Act as the main point of contact for clients, responding to inquiries and resolving issues in a timely and professional manner - Build and maintain strong relationships with clients through regular communication and meetings - Identify opportunities to upsell or cross-sell services to existing clients - Work closely with the sales and marketing teams to provide support on client campaigns and initiatives - Collaborate with internal teams to ensure smooth delivery of services to clients - Keep accurate records of client interactions and transactions - Stay up-to-date on industry trends and competitor activities to provide insights and recommendations to clients

Requirements: - Confident and hardworking individual with excellent communication skills - Strong team player who can work well in a collaborative environment - No previous experience required; entry-level position - Bachelor's degree in a related field preferred - Ability to multitask and prioritize tasks effectively - Knowledge of CRM systems is a plus

Benefits: - Paid Time Off (PTO) - Free food - Remote work flexibility

Equal Opportunity Statement: Ooredoo Q.P.S.C. is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.