Client Relations Officer - Work from home

Job Description:

Silatech is seeking a Client Relations Officer to join our team on a part-time basis, working remotely from home. As an Entry Level position, no prior experience is required, making this an excellent opportunity for driven and energetic individuals looking to kickstart their career in client relations.

Responsibilities: - Communicate effectively with clients, partners, and colleagues to maintain strong relationships - Provide exceptional customer service by addressing client inquiries and resolving issues in a timely manner - Assist in the development of client retention strategies and initiatives - Collaborate with the sales team to identify opportunities for upselling and cross-selling - Conduct market research and analysis to identify trends and opportunities for growth - Use creativity and problem-solving skills to develop innovative solutions to client challenges - Manage and update client databases and ensure accurate records are maintained - Contribute to a positive and collaborative working environment within the team

Requirements: - Strong communication skills, both verbal and written - Ability to work independently and manage time effectively - Analytical mindset with a keen eye for detail - Creative thinker with the ability to generate new ideas - Proficient in Microsoft Office suite and CRM software - Bachelor’s degree in Business Administration, Marketing, or a related field preferred - Prior experience in customer service or client relations is a plus

Benefits: - Medical coverage - Parental leave - Disability insurance

Equal Opportunity Statement: Silatech is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.

Deadline to apply: 2024-06-12

If you meet the above requirements and are passionate about building strong relationships with clients, we encourage you to apply for the Client Relations Officer position at Silatech. Join our team and make a difference in empowering youth and creating economic opportunities in the MENA region.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.