Client Service Associate - Work from home

Job Description:

As a Client Service Associate at Aspire Zone Foundation, you will play a key role in providing exceptional customer service to our clients. This is a part-time, work-from-home position at the Associate level, requiring a minimum of 2 years of experience in a similar role. We are looking for individuals who are reliable, adaptable, and possess strong teamwork and leadership skills.

Responsibilities: 1. Responding to client inquiries via phone, email, and chat in a timely and professional manner. 2. Providing assistance and support to clients with their account management and troubleshooting any issues that may arise. 3. Building and maintaining strong relationships with clients to ensure their satisfaction and retention. 4. Collaborating with team members to improve processes and enhance the overall customer experience. 5. Keeping up-to-date on industry trends and best practices to better assist clients.

Requirements: 1. Minimum of 2 years of experience in customer service or a related field. 2. Excellent communication skills, both verbal and written. 3. Ability to work independently and as part of a team. 4. Strong problem-solving skills and attention to detail. 5. Proficiency in using CRM software and other customer service tools. 6. Bachelor's degree in a relevant field is preferred.

Benefits: 1. Joining Bonus for successful candidates. 2. Remote work flexibility to accommodate your schedule. 3. Parental leave options for new parents. 4. Opportunity to continuously learn and adapt in a rapidly changing world.

Equal Opportunity Statement: Aspire Zone Foundation is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will be considered for employment.

Deadline to apply: July 4, 2024

Join our team and help us deliver exceptional service to our clients from the comfort of your own home!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.