Client Service Manager

Job Description:

Starlink Qatar is seeking a part-time Client Service Manager to join our team in Doha, QA. The ideal candidate will have a minimum of 6 years of experience in client service management and possess strong interpersonal skills.

Responsibilities: - Build and maintain strong relationships with clients to ensure their needs are met and expectations exceeded - Act as the primary point of contact for client inquiries, issues, and escalations - Collaborate with internal teams to develop tailored solutions for clients - Monitor client satisfaction levels and implement initiatives to improve overall client experience - Analyze client feedback and provide recommendations for improvement - Conduct regular client meetings to review progress and address any concerns - Develop and implement client service strategies to drive growth and retention - Stay up-to-date on industry trends and competitors to identify new opportunities for client engagement - Provide regular reports to management on client performance and key metrics

Requirements: - Minimum of 6 years of experience in client service management - Hardworking and energetic individual with strong communication and negotiation skills - Ability to work independently and as part of a team - Proven track record of building and maintaining client relationships - Knowledge of industry best practices and trends - Excellent problem-solving and decision-making skills

Benefits: - Dental insurance - Joining Bonus - Parental leave

Working Environment: At Starlink Qatar, we focus on exceeding customer expectations and delivering delight. We believe in providing exceptional service to our clients and creating a positive work environment for our employees.

Deadline to Apply: May 18, 2024

Equal Opportunity Statement: Starlink Qatar is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We value diversity and inclusion in our workplace.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.