Client Service Manager

Qatar Foundation is seeking a dynamic and experienced Client Service Manager to join our team in Doha on a part-time basis. As an Associate level position, we are looking for someone with at least 5 years of experience in client services. The ideal candidate will be resourceful, resilient, detail-oriented, and adaptable.

Responsibilities: - Develop and maintain strong relationships with clients - Serve as the main point of contact for client inquiries, issues, and requests - Coordinate with internal teams to ensure client needs are met - Monitor client satisfaction and address any concerns in a timely manner - Prepare reports and presentations for clients on a regular basis - Identify opportunities for growth within existing client accounts - Stay up-to-date on industry trends and best practices in client services

Requirements: - Bachelor's degree in Business, Marketing, or related field - 5+ years of experience in client services or a similar role - Strong communication and interpersonal skills - Excellent organizational and time management abilities - Proficiency in Microsoft Office Suite and CRM software - Ability to work independently and as part of a team - Experience in the education sector is a plus

Benefits: - Profit sharing opportunities - Parental leave benefits - Free food provided during work hours

Working environment: At Qatar Foundation, we empower our employees to take ownership and make impactful decisions. We foster a collaborative and inclusive work culture where every team member's voice is valued.

Deadline to apply: May 23, 2024

Equal opportunity statement: Qatar Foundation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.