Client Service Manager

Description:

Qatargas Operating Company Limited is seeking a dynamic and experienced Client Service Manager to join our team in Doha, Qatar. As a Client Service Manager, you will play a crucial role in managing and enhancing the relationships with our clients to ensure their satisfaction and loyalty. This position is part-time and requires a mid-to-senior level professional with at least 8 years of experience in client service management.

Responsibilities: - Develop and maintain strong relationships with clients to understand their needs and expectations - Act as the main point of contact for clients, addressing any inquiries or concerns in a timely and professional manner - Collaborate with internal teams to ensure a seamless delivery of services to clients - Monitor and analyze client feedback and data to identify areas for improvement and implement solutions - Provide regular updates and reports on client satisfaction and performance metrics to senior management - Develop and implement strategies to retain existing clients and attract new ones - Stay up-to-date on industry trends and best practices in client service management

Requirements: - Bachelor's degree in business administration or a related field - Proven experience in client service management, with at least 8 years of relevant experience - Strong communication and interpersonal skills - Driven and adaptable personality traits - Excellent problem-solving and critical thinking skills - Ability to persuade and influence others - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - Strong organizational skills and attention to detail

Benefits: - Visa sponsorship - Joining bonus - Relocation allowance

Working environment: At Qatargas Operating Company Limited, we are dedicated to understanding and exceeding customer expectations. Our team is committed to delivering exceptional service and building long-lasting relationships with our clients.

Deadline to apply: July 7, 2024

Equal Opportunity Statement: Qatargas Operating Company Limited is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.