Remote Client Service Manager

Job Description:

Katara Hospitality is seeking a part-time Remote Client Service Manager to join our team in Doha, Qatar. As a Mid-to-Senior Level professional with at least 6 years of experience, you will be responsible for managing client relationships remotely, ensuring customer satisfaction, and driving growth opportunities for the company.

Responsibilities: - Build and maintain strong relationships with clients through regular communication and virtual meetings - Serve as the main point of contact for clients, addressing any inquiries or concerns in a timely manner - Collaborate with internal teams to deliver high-quality services and solutions to meet client needs - Develop strategies to retain existing clients and attract new business opportunities - Monitor client satisfaction and identify areas for improvement - Prepare regular reports and updates on client accounts for management review - Stay informed about industry trends and best practices to provide valuable insights to clients - Conduct virtual presentations and product demos to showcase company offerings

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - Proven experience in client service management, preferably in a remote work setting - Excellent communication and interpersonal skills - Strong organizational and time management abilities - Motivated and dedicated to achieving client satisfaction - Ability to work independently and as part of a virtual team - Knowledge of CRM systems and remote communication tools - Cooperation and planning skills to coordinate client activities effectively

Benefits: - Remote work flexibility - Dental insurance - Disability insurance

Working Environment: At Katara Hospitality, we believe in creating a diverse and inclusive working environment that transcends borders. We promote collaboration on a global scale, allowing our team members to work together seamlessly regardless of location.

Deadline to Apply: 2024-07-13

Equal Opportunity Statement: Katara Hospitality is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to building a diverse team and encourage individuals from all backgrounds to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.