Client Service Manager - Work from home

Job Description:

We are looking for a motivated and driven Client Service Manager to join our team at Sidra Medicine. As a Client Service Manager, you will be responsible for managing client relationships, ensuring client satisfaction, and overseeing the delivery of high-quality services. This is a part-time role that can be done remotely from home.

Responsibilities: - Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction. - Collaborate with internal teams to oversee the delivery of services to clients, ensuring timelines and quality standards are met. - Lead and manage client projects, ensuring they are completed on time and within budget. - Serve as the main point of contact for clients, addressing any concerns or issues that may arise. - Monitor client feedback and implement improvements to enhance the overall client experience. - Develop and implement strategies to attract new clients and retain existing ones. - Analyze data and trends to identify opportunities for growth and improvement. - Stay up-to-date on industry trends and best practices to provide the highest level of service to clients.

Requirements: - 5 years of experience in a client service or similar role. - Strong communication and interpersonal skills. - Excellent people management and project management skills. - Motivated and driven to succeed in a fast-paced environment. - Ability to work independently and remotely. - Bachelor's degree in a related field (preferred but not required).

Benefits: - Paid sick leave - Joining Bonus - Free accommodation

Working Environment: At Sidra Medicine, you will thrive in an energetic and rapidly evolving work setting. We encourage innovation and collaboration to drive success and growth.

Deadline to Apply: May 29, 2024

Equal Opportunity Statement: Sidra Medicine is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.