Client Service Manager - Work from home

Job Description: We are looking for a talented Client Service Manager to join our team at MEEZA. As a Client Service Manager, you will be responsible for building and maintaining relationships with clients, ensuring their satisfaction, and managing their accounts. This is a part-time, work from home position for someone with 6 years of experience in a similar role.

Responsibilities: - Serve as the main point of contact for clients, addressing any questions or concerns they may have - Build strong relationships with clients to ensure their satisfaction and retention - Manage client accounts, including contract renewals and upselling opportunities - Collaborate with internal teams to ensure client needs are met and issues are resolved in a timely manner - Analyze client data to identify trends and provide insights for improving client experiences - Develop and implement client service strategies to drive growth and improve customer satisfaction - Maintain up-to-date knowledge of industry trends and best practices in client service management

Requirements: - 6 years of experience in client service management or a related field - Confident and adaptable personality traits - Strong emotional intelligence and analytical skills - Excellent communication and interpersonal abilities - Proven track record of building and maintaining client relationships - Ability to work independently and manage multiple tasks simultaneously - Knowledge of CRM software and Microsoft Office applications - Bachelor's degree in business administration or a related field (preferred)

Benefits: - Remote work flexibility - Travel and spending expenses covered - Vision insurance

Working Environment: At MEEZA, we encourage calculated risk-taking to drive innovation and progress. Our team is dedicated to pushing boundaries and finding creative solutions to challenges. As a Client Service Manager, you will have the opportunity to make a real impact on our clients' experiences and help shape the future of our company.

Deadline to Apply: July 13, 2024

Equal Opportunity Statement: MEEZA is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.