Client Service Officer

Job Description:

We are looking for a passionate and motivated Client Service Officer to join our team at Woqod in Doha, QA. As a Client Service Officer, you will be responsible for providing exceptional customer service to our clients, handling inquiries, resolving issues, and ensuring client satisfaction. This is a part-time entry-level position with the opportunity for growth within the company.

Responsibilities: - Communicate with clients through various channels (phone, email, in-person) to address their needs and concerns - Provide information about our products and services to clients - Assist clients in completing transactions and resolving any issues that may arise - Maintain accurate client records and documentation - Work closely with other team members to ensure a seamless client experience - Conduct research to stay informed about industry trends and best practices - Collaborate with other departments to improve overall client satisfaction - Participate in corporate social responsibility initiatives to give back to the community

Requirements: - 1 year of experience in customer service or a related field - Strong communication and interpersonal skills - Ability to multitask and prioritize tasks effectively - Adaptability to changing circumstances and client needs - Strong research skills to stay informed about industry trends - Must be passionate about providing excellent customer service - Motivated to succeed and grow within the company

Benefits: - Remote work flexibility - Relocation allowance for eligible candidates - Travel opportunities for training and conferences - Opportunity to give back to the community through corporate social responsibility initiatives

Equal Opportunity Statement: Woqod is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We celebrate diversity and are dedicated to creating an environment where all employees feel valued, respected, and included. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: 2024-05-11

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.