Client Service Officer - Work from home

Job Description:

Msheireb Properties is seeking a Client Service Officer to join our team on a part-time basis, working from home. As a Client Service Officer, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and issues are resolved in a timely and professional manner.

Responsibilities: - Communicate with clients via phone, email, and chat to address their inquiries and concerns - Maintain accurate and detailed records of client interactions - Collaborate with other team members to ensure seamless customer service delivery - Identify opportunities to upsell or cross-sell additional products or services to clients - Stay up-to-date on company products, services, and policies to provide accurate information to clients - Handle client complaints and escalations effectively and efficiently - Follow up with clients to ensure their satisfaction and address any outstanding issues

Requirements: - 2 years of experience in customer service or a related field - Reliable and resilient personality traits to effectively handle client interactions - Strong persuasion and analysis skills to effectively communicate with clients and identify their needs - Excellent communication and interpersonal skills - Ability to work independently and prioritize tasks effectively - Proficient in Microsoft Office and other relevant software

Benefits: - Training & professional development opportunities to enhance your skills - Free food during working hours - Life insurance coverage for added security

Working environment: Msheireb Properties is a company that transcends borders, promoting collaboration on a global scale. You will have the opportunity to work with a diverse team of professionals from around the world, contributing to a dynamic and inclusive work environment.

Equal Opportunity Statement: Msheireb Properties is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, disability, religion, sexual orientation, or age.

Deadline to apply: May 2, 2024

If you meet the requirements and are excited about the opportunity to work from home as a Client Service Officer with Msheireb Properties, we invite you to apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.