Client Service Officer - Work from home

Msheireb Properties is seeking a dedicated and confident Client Service Officer to join our team on a part-time basis, working from home. As an Associate-level position, we require a minimum of 2 years of experience in a similar role.

Responsibilities: - Act as the primary point of contact for clients, addressing their inquiries and concerns promptly and professionally - Build and maintain strong relationships with clients to ensure their satisfaction and loyalty - Coordinate with various departments within the company to ensure client needs are met - Assist in the development and implementation of client service strategies to improve overall customer experience - Provide regular reports on client feedback and satisfaction levels to management

Requirements: - Proven experience in client service or a related field - Strong planning and people management skills - Excellent communication and interpersonal abilities - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office and CRM software

Personality traits: - Dedicated to providing exceptional service to clients - Confident in dealing with various client issues and challenges

Soft skills: - Strong planning skills to effectively manage client relationships - People management skills to handle client interactions and ensure their satisfaction

Benefits: - Travel opportunities for professional development - Dental insurance coverage - Retirement plan options

Working environment: - Unleash creativity in a setting that celebrates and nurtures innovation. Our remote work setup allows for flexibility and autonomy in your role.

Equal opportunity statement: Msheireb Properties is an equal opportunity employer and welcomes all qualified applicants, regardless of race, gender, religion, or disability. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.