Client Service Officer - Work from home

Job Description:

We are seeking a Client Service Officer to join our team at Qatar Rail. This is a part-time position that allows you to work from the comfort of your own home. As a Client Service Officer, you will be responsible for providing exceptional service to our clients and ensuring their needs are met in a timely and efficient manner.

Responsibilities: - Serve as the main point of contact for clients, addressing any inquiries or concerns they may have - Build and maintain strong relationships with clients to ensure their satisfaction and loyalty - Collaborate with internal teams to coordinate and deliver services to clients - Analyze client feedback and suggest improvements to enhance the overall client experience - Keep accurate records of client interactions and transactions - Stay up-to-date on industry trends and best practices in client service

Requirements: - Bachelor's degree in business administration or a related field - Minimum of 4 years of experience in client service or a similar role - Hardworking and resourceful attitude with a strong commitment to client satisfaction - Excellent communication and interpersonal skills - Ability to think critically and problem-solve effectively - Emotional intelligence to understand and respond to clients' needs effectively

Benefits: - Free food - Dental insurance - Medical coverage

Working Environment: At Qatar Rail, we embrace a culture that challenges norms and encourages bold thinking. Our team is dedicated to providing the best service to our clients while fostering a collaborative and supportive work environment.

Deadline to apply: July 15, 2024

Equal Opportunity Statement: Qatar Rail is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, sexual orientation, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.