Client Support Assistant

Qatar Aluminum Limited is seeking a motivated and dedicated Client Support Assistant to join our team in Doha, Qatar. As a part-time Associate Level position, the successful candidate will be responsible for providing exceptional support to our clients and assisting in various administrative tasks.

Responsibilities: - Responding to client inquiries via phone, email, and in-person - Providing product information and troubleshooting support to clients - Assisting in processing client orders and coordinating shipments - Maintaining accurate client records and updating information in the database - Collaborating with the sales and marketing team to ensure client satisfaction - Handling any client complaints or issues in a professional and timely manner - Assisting in organizing client events and meetings - Performing general administrative duties as needed

Requirements: - Minimum of 3 years of experience in a client support or customer service role - Resourceful and able to problem-solve effectively - Resilient and able to handle challenging situations with grace - Strong teamwork skills and ability to work collaboratively with others - Excellent time management and organizational skills - Proficient in Microsoft Office Suite and CRM software - Excellent communication skills, both written and verbal

Benefits: - Employee discounts on company products - Disability insurance for peace of mind - Profit sharing opportunities for eligible employees

Working Environment: At Qatar Aluminum Limited, we value a spirit of exploration and encourage our employees to take calculated risks for growth. Our team works together to achieve our goals and create a positive working environment.

Equal Opportunity Statement: Qatar Aluminum Limited is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status.

Deadline to Apply: June 10, 2024

If you have the required experience and skills for this role, we encourage you to apply and join our dynamic team at Qatar Aluminum Limited.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.