Client Support Associate

Job Description: Starlink Qatar is seeking a motivated and dedicated Client Support Associate to join our team in Doha. As a Client Support Associate, you will be responsible for providing exceptional customer service to our clients and ensuring their needs are met in a timely and professional manner. This part-time position offers an excellent opportunity to gain valuable experience in the field of client support.

Responsibilities: 1. Respond to client inquiries via phone, email, and live chat in a timely and professional manner. 2. Assist clients with product information, orders, and any other inquiries they may have. 3. Resolve client issues and complaints effectively and efficiently. 4. Maintain accurate client records and update information as needed. 5. Collaborate with other team members to ensure a seamless client experience. 6. Communicate client feedback and suggestions to the appropriate departments. 7. Participate in training and professional development opportunities to enhance your skills and knowledge.

Requirements: 1. Minimum of 2 years of experience in a customer service or client support role. 2. Excellent communication skills, both written and verbal. 3. Strong problem-solving abilities and attention to detail. 4. Ability to work effectively in a fast-paced environment. 5. Resilient and dedicated personality traits. 6. Soft skills such as cooperation and adaptability. 7. Must be able to work well in a team environment. 8. High school diploma or equivalent required.

Benefits: 1. Training & professional development opportunities to enhance your skills. 2. Paid sick leave to ensure your well-being. 3. Free food provided in the office to keep you fueled and focused. 4. Inject a sense of joy and vibrancy into the work environment.

Equal Opportunity Statement: Starlink Qatar is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Starlink Qatar complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Starlink Qatar expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.