Client Support Manager

Job Description:

United Development Company is seeking a seasoned Client Support Manager to join our team in Doha, Qatar. This part-time position requires a candidate with at least 6 years of experience in client support or a related field. As a Client Support Manager, you will be responsible for managing relationships with our clients, providing exceptional customer service, and ensuring that their needs are met in a timely and efficient manner.

Responsibilities: - Serve as the main point of contact for all client inquiries and issues - Build and maintain strong relationships with clients to ensure satisfaction and retention - Collaborate with sales and marketing teams to identify opportunities for upselling and cross-selling - Monitor client feedback and communicate trends to the management team - Develop and implement client support strategies to improve overall customer experience - Train and mentor junior client support team members - Analyze data and generate reports to evaluate client support performance

Requirements: - Bachelor's degree in Business Administration or a related field - Proven experience in client support or a similar role - Excellent communication and interpersonal skills - Strong organizational and time management abilities - Energetic and resilient personality traits - Creativity and critical thinking skills - Ability to work independently and as part of a team

Benefits: - Medical coverage - Paid overtime - Free accommodation

Working Environment: At United Development Company, we offer a dynamic workplace that values teamwork, innovation, and shared success. You will have the opportunity to collaborate with a diverse group of professionals and make a meaningful impact on our clients' experience.

Equal Opportunity Statement: United Development Company is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: July 15, 2024

Don't miss this exciting opportunity to join a leading company in Qatar and contribute to our continued success! Apply now to become our newest Client Support Manager.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.