Client Support Manager - Work from home

Job Description:

We are looking for a dedicated and independent Client Support Manager to join our team at Qatar Museums. As a Client Support Manager, you will be responsible for managing and supporting our clients remotely from the comfort of your home. This is a part-time position with a mid-to-senior level of seniority, requiring a minimum of 8 years of experience in the field.

Responsibilities: - Manage client relationships and provide support for their needs and inquiries - Oversee client accounts and ensure satisfaction with our services - Communicate regularly with clients via phone, email, and other channels - Provide guidance and assistance to clients regarding our products and services - Collaborate with internal teams to address client issues and concerns - Monitor client feedback and satisfaction levels - Analyze data and provide insights to improve client experience - Keep up-to-date with industry trends and best practices in client support

Requirements: - 8 years of experience in client support or a related field - Strong communication and interpersonal skills - Ability to work independently and prioritize tasks effectively - Proven track record of managing client relationships - Knowledge of innovative solutions and decision-making skills - Bachelor's degree in business administration or a relevant field - Excellent problem-solving abilities and attention to detail

Benefits: - Paid sick leave - Travel and spending expenses - Vision insurance

Working Environment: Joining Qatar Museums means being part of a company that pioneers change and sets industry benchmarks. You will have the opportunity to work with a diverse and talented team in a flexible and supportive environment.

Equal Opportunity Statement: Qatar Museums is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other characteristic protected by law. We encourage all qualified candidates to apply.

Deadline to Apply: May 11, 2024

We are excited to welcome a Client Support Manager who shares our passion for excellence and commitment to client satisfaction. If you meet the requirements and are ready to make a positive impact, we encourage you to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.