Client Support Manager - Work from home

Job Description:

We are looking for a motivated and experienced Client Support Manager to join our team at Qatargas Operating Company Limited. This is a part-time position that allows you to work from the comfort of your own home. As an Associate Level professional with at least 5 years of experience in a client-facing role, you will be responsible for providing exceptional support and services to our clients.

Responsibilities: - Manage client relationships and act as the main point of contact for any inquiries or concerns - Ensure client satisfaction by understanding their needs and providing solutions in a timely manner - Develop and implement strategies to grow and maintain client base - Collaborate with internal teams to address client issues and improve service delivery - Monitor and track client performance and provide regular reports to management - Stay up to date on industry trends and best practices to provide the highest level of support - Utilize negotiation skills to resolve conflicts and reach mutually beneficial agreements - Drive innovation within the client support team to improve efficiency and customer experience

Requirements: - Bachelor's degree in Business Administration or related field preferred - Proven experience in a client support or customer service role - Strong interpersonal skills and the ability to build relationships with clients - Excellent communication skills, both written and verbal - Ability to work independently and prioritize tasks effectively - Energetic personality with a passion for providing excellent customer service - Demonstrated negotiation skills and the ability to think innovatively - Proficiency in Microsoft Office and CRM software - Experience working remotely or in a virtual environment is a plus

Benefits: - Paid Time Off (PTO) - Paid sick leave - Employee discounts

Working Environment: At Qatargas Operating Company Limited, we foster an environment where technology is harnessed to drive innovation and efficiency. As a Client Support Manager, you will have the opportunity to work in a dynamic and collaborative setting that values creativity and continuous improvement.

Deadline to Apply: July 3, 2024

Equal Opportunity Statement: Qatargas Operating Company Limited is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or any other protected status. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.