Client Support Officer - Work from home

Qatar Rail is seeking a talented and motivated individual to join our team as a Client Support Officer, working remotely from home in Doha, Qatar. This part-time position is suitable for someone with at least 3 years of experience at the Associate Level.

As a Client Support Officer, your responsibilities will include, but are not limited to: - Providing exceptional customer service to clients via phone, email, and live chat - Resolving client inquiries and issues in a timely and professional manner - Building and maintaining strong client relationships - Collaborating with other team members to ensure client satisfaction - Monitoring client accounts and identifying opportunities for upselling/cross-selling - Keeping accurate records of all client interactions and transactions

The ideal candidate for this role will possess the following personality traits: adaptability and resilience. In terms of soft skills, we are looking for someone with a strong sense of cooperation and excellent critical thinking abilities.

In return for your hard work and dedication, Qatar Rail offers a range of benefits including free accommodation, Paid Time Off (PTO), and vision insurance. You will have the opportunity to work in a dynamic and diverse environment, where collaboration is key to our success as a company that transcends borders and promotes global collaboration.

If you are interested in this opportunity, please apply by the deadline of July 13, 2024. Qatar Rail is an equal opportunity employer and welcomes applications from all qualified individuals.

We look forward to welcoming you to our team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.