Client Support Officer - Work from home

United Development Company is seeking a motivated and dedicated Client Support Officer to join our team. This is a part-time position with the flexibility to work from home. As the Client Support Officer, you will play a crucial role in ensuring the satisfaction and success of our clients.

Responsibilities: 1. Provide exceptional customer service to clients via phone, email, and online chat. 2. Resolve client inquiries and issues in a timely and professional manner. 3. Maintain accurate client records and update information as needed. 4. Collaborate with internal teams to address client needs and concerns. 5. Assist in the development of client support materials and resources. 6. Proactively identify opportunities to improve the client experience. 7. Stay up-to-date on company products, services, and industry trends. 8. Contribute to team meetings and discussions to improve overall client support strategies.

Requirements: 1. Minimum of 4 years of experience in customer service or client support roles. 2. Strong communication skills and the ability to build rapport with clients. 3. Resilient and energetic personality with a positive attitude. 4. Strong decision-making skills and the ability to think creatively. 5. Ability to work independently and remotely. 6. Excellent organizational skills and attention to detail. 7. Proficiency in Microsoft Office suite and CRM software. 8. Bachelor's degree in business administration or related field preferred.

Benefits: 1. Relocation allowance for qualified candidates. 2. Ongoing training and professional development opportunities. 3. Travel opportunities to attend industry events and conferences. 4. Be part of a team that leads the industry through cutting-edge ideas and solutions.

Equal Opportunity Statement: United Development Company is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you are a client-focused individual with a passion for providing exceptional support, we encourage you to apply for this exciting opportunity. The deadline to apply is July 15, 2024. Join us in shaping the future of client support at United Development Company!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.