Client Support Representative

Job Description:

Qatar Petroleum is seeking a part-time Client Support Representative to join our team in Doha. This position is at the Associate Level and requires a minimum of 4 years of experience in a similar role. As a Client Support Representative, you will be responsible for providing exceptional customer service to our clients and ensuring their needs are met in a timely and efficient manner.

Responsibilities: - Serve as the main point of contact for clients, addressing their inquiries and concerns via phone, email, or in person - Resolve client issues and complaints in a professional and respectful manner - Collaborate with internal teams to ensure seamless communication and efficient resolution of client requests - Maintain accurate records of client interactions and transactions - Identify opportunities to improve customer experience and share feedback with the team - Provide support to the sales team by assisting with client onboarding and account management - Stay up to date on product and service offerings to effectively educate clients

Requirements: - 4 years of experience in a client support or customer service role - Resourceful and reliable with the ability to problem solve and think creatively - Strong communication skills and the ability to work well in a team environment - Demonstrated innovation and cooperation in previous roles - Proficiency in Microsoft Office and CRM software - Bachelor's degree in Business Administration or a related field preferred

Benefits: - Free accommodation - Life insurance - Medical coverage

Working Environment: At Qatar Petroleum, we strive for a harmonious workplace where collaboration and respect prevail. We value diversity and inclusion in our teams and foster a supportive environment for all employees to thrive.

Deadline to Apply: July 7, 2024

Equal Opportunity Statement: Qatar Petroleum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.