Client Support Specialist

Job Description:

MEEZA is seeking a dedicated and energetic Client Support Specialist to join our team in Doha, QA. As a Client Support Specialist, you will be responsible for providing excellent customer service and support to our clients, ensuring their needs are met and exceeded. This role is entry-level and requires 1 year of experience in a customer service or support role.

Responsibilities: - Respond to client inquiries and issues in a timely and professional manner - Provide product and service support to clients - Identify and escalate priority issues to the appropriate team members - Conduct research to resolve client concerns and provide solutions - Collaborate with other team members to ensure a seamless customer experience - Maintain accurate records of client interactions and transactions - Participate in team meetings and training sessions to improve knowledge and skills - Assist with other projects and tasks as needed

Requirements: - 1 year of experience in a customer service or support role - Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to work in a fast-paced, dynamic environment - Proficiency in Microsoft Office and customer service software - High school diploma or equivalent

Personality traits: - Dedicated - Energetic

Soft skills: - Research - Problem-solving

Benefits: - Free accommodation - Medical coverage - Profit sharing

Working environment: We are dedicated to understanding and exceeding customer expectations. Our team is committed to providing the best possible support to our clients.

Deadline to apply: 2024-06-29

Equal Opportunity Statement: MEEZA is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.