Client Support Specialist - Work from home

Job Description:

Qatar Solar Technologies is seeking a motivated and energetic Client Support Specialist to join our team on a part-time basis. This position will allow you to work from the comfort of your own home in Doha, Qatar. As an entry-level role, no prior experience is required, but a minimum of 1 year of relevant experience is preferred.

Responsibilities: - Provide excellent customer service and support to clients through various communication channels, including email, phone calls, and chat - Assist clients with any questions, concerns, or issues they may have regarding our products and services - Maintain accurate and up-to-date client records in our database system - Collaborate with the sales and marketing teams to ensure seamless customer experience - Participate in team meetings and contribute to continuous improvement initiatives - Manage multiple client accounts simultaneously and prioritize tasks effectively - Provide feedback to the management team on areas for improvement in client support processes

Requirements: - Hardworking and resilient attitude - Ability to work independently and as part of a team - Strong project management skills - Excellent verbal and written communication skills - Proficiency in Microsoft Office Suite and CRM software - High school diploma or equivalent - Must have a reliable internet connection and a designated workspace at home

Benefits: - Visa sponsorship - Company transportation - Life insurance coverage - Opportunity to grow and develop within a dynamic and innovative industry

Working Environment: At Qatar Solar Technologies, we pride ourselves on fostering a work environment where technology is harnessed to drive innovation and efficiency. You will have the opportunity to work with a diverse team of professionals who are passionate about the renewable energy sector.

Equal Opportunity Statement: Qatar Solar Technologies is an equal opportunity employer and is committed to creating a diverse and inclusive workforce. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, religion, sexual orientation, or disability.

Deadline to Apply: Please submit your application by June 12, 2024, to be considered for this exciting opportunity. We look forward to reviewing your application and potentially welcoming you to our team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.