Contact Center Assistant

Job Description:

We are looking for a resourceful and passionate Contact Center Assistant to join our team at Sidra Medicine in Doha, Qatar. As an entry-level position, no prior experience is required, making this an excellent opportunity for those looking to kickstart their career in healthcare administration.

Responsibilities: - Answer incoming calls and assist patients or visitors with inquiries or concerns in a professional and courteous manner - Schedule appointments, maintain patient records, and handle administrative tasks as needed - Assist with coordinating referrals and obtaining necessary authorizations for patient care - Collaborate with healthcare providers and other team members to ensure excellent patient care and satisfaction - Follow up on patient inquiries or issues to ensure resolution in a timely manner - Maintain confidentiality and adhere to all privacy regulations in handling patient information

Requirements: - High school diploma or equivalent - Strong decision-making abilities and adaptability to changing situations - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and multitask effectively - Proficient in basic computer skills and comfortable using telephone systems - A passion for helping others and a willingness to learn and grow in a healthcare setting

Benefits: - Gym membership - Profit sharing - Retirement plan - Recognize and reward based on performance and merit - Opportunities for career advancement within the organization

Equal Opportunity Statement: Sidra Medicine is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, national origin, age, sex, marital status, disability, or any other protected status. All qualified applicants will receive consideration for employment.

If you meet the requirements and are eager to start your career in a dynamic healthcare environment, we encourage you to apply for the Contact Center Assistant position at Sidra Medicine before the deadline on April 29, 2024. We look forward to welcoming you to our team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.