Customer Care Assistant - Work from home

Job Description:

Qatar Foundation is seeking a Customer Care Assistant to work from home in Doha, Qatar. This part-time, entry-level position requires no prior experience, making it an ideal opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Provide support and assistance to customers with product or service-related issues - Assist in managing customer accounts and processing orders - Ensure customer satisfaction by resolving complaints and issues effectively - Collaborate with other team members to improve overall customer experience - Maintain accurate records of customer interactions and transactions

Requirements: - Hardworking and energetic personality - Strong persuasion skills and the ability to lead customer interactions - Excellent communication skills, both verbal and written - Proficiency in using basic computer programs and customer service software - High school diploma or equivalent required - Ability to work independently and manage time effectively

Benefits: - Disability insurance - Paid Time Off (PTO) - Profit sharing opportunities

Working Environment: At Qatar Foundation, we uphold the highest standards of ethical conduct and integrity. Our team is committed to providing exceptional customer care while promoting a positive and inclusive working environment.

Equal Opportunity Statement: Qatar Foundation is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to Apply: June 12, 2024

If you are a hardworking and energetic individual looking to start your career in customer service, we encourage you to apply for the Customer Care Assistant position at Qatar Foundation. Join our team and make a difference in the lives of our customers every day.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.