Customer Care Officer

Job Description:

The Customer Care Officer at Hilton in Doha will be responsible for providing exceptional customer service to guests and ensuring their satisfaction throughout their stay. This role requires a high level of professionalism, attention to detail, and strong communication skills.

Responsibilities: - Greet guests upon arrival and assist with check-in process - Handle guest inquiries and requests in a timely and efficient manner - Address and resolve any guest complaints or issues - Coordinate with other departments to ensure guest needs are met - Provide recommendations for local attractions, restaurants, and activities - Maintain a clean and organized workspace - Assist with administrative tasks as needed

Requirements: - 1 year of experience in customer service or hospitality - Independent and resilient personality traits - Attention to detail and strong planning skills - Excellent communication and interpersonal skills - Ability to multitask and work efficiently in a fast-paced environment

Benefits: - Parental leave - Visa sponsorship - Vision insurance - Opportunities for unlimited personal and professional growth

Equal Opportunity Statement: Hilton is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.